Simplify metrics into meaningful visuals: particulate reductions in playground zones, average shuttle waits, and wheelchair boarding success rates. Post summaries on platforms and near ticket counters. When travelers and crews see steady improvements, they offer better tips, and staff feel proud steering day-to-day choices toward shared goals.
Start small, with one pier loop and a timed rail connection, then lock in reliability before expanding. Document what breaks, reward candor, and keep spare vehicles ready for weather days. Loyal passengers accumulate, reputations improve, and funding follows proven corridors rather than promises and renderings alone.